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お菓子の箱について
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私たちについて

Subscription Add-on

Tea of the Month

For only $10.00, get exclusive teas
that pair perfectly with your snacks.

Frequently Asked Questions

FAQ

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Subscription

How do I cancel my subscription?

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Eunike

Eunike

Posted on December 22, 2020

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In order to cancel your subscription, please follow the steps below:

1. Go to the “My Account Dashboard” under the Home tab.

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2. At the bottom of that page select “View Plan” on the subscription that you would like to cancel.

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3. Scroll to the bottom of the "My Subscription" page and select “Cancel Subscription”.

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4. Scroll to the bottom of the cancel confirmation page, answer all the mandatory questions first and tick the statement acknowledging that you will lose your subscription benefit. After that, click the "cancel my account" button. 

Cancel (2).png

 

5. Type "YES" and click the "Cancel Now" button. Your cancellation process has been completed.  

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Related Concerns

What is the Sakuraco Tea Add-on

FAQ regarding the Subscription Cycle Change

How to purchase the Sakuraco Tea Add-On?

Can I purchase the Tea Add-On if my monthly box has already been sent?

How do I reactivate my canceled subscription?

When will I be renewed for my Sakuraco Tea Add-On?

How to cancel the Sakuraco Tea Add-On?

How do I change my subscription?

How do I skip a month?

Submit a Request

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