Are you a current subscriber?

If you currently have an active subscription plan, please use the contact form inside the Customer Portal for assistance.

Take me there

Contact Us

Can't find the answer to your question on FAQ, have a question about your subscription, or just want share some feedback? Please fill out the form below.

Support team will change your current email address to the new one.

Customer Portal can only be accessed after your registered email address is verified. To resend your verification email, you can follow the steps below:

  • Fill only the 'email address' field with your registered email address, click the 'sign up' button
  • Click the 'resend activation email' link
  • Check for the email in you inbox and spam folder or search

If after following the steps above you still do not receive the email, please let us know your email address with gmail domain as it might be that the domain for your current registered email is not supported by our Customer Portal mailing system.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Today's Promo
Check out our latest deals and promos.
Sign up to Sakuraco using code CELEBRATION to add bonus items for the duration of your plan.
Sign up to Sakuraco using code ARITA to take home bonus Japanese porcelain essentials.