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Hello! Please check these articles, it might help to solve your problem:

Support team will change your current email address to the new one.

For subscription related purposes, log in to your customer portal account for faster response on your inquiry!

TAKE ME THERE I can't access my portal account

Your email address is already registered on Customer Portal. Log in now for faster response on your inquiry!

TAKE ME THERE I can't access my portal account

Your email address is already registered on Customer Portal. Log in now for faster response on your inquiry!

TAKE ME THERE I can't access my portal account

Customer Portal can only be accessed after your registered email address is verified. To resend your verification email, you can follow the steps below:

Go to https://my.sakura.co/users/signup
‍Fill only the 'email address' field with your registered email address, click the 'sign up' button
Click the 'resend activation email' link
Check for the email in you inbox and spam folder or search [email protected]

If after following the steps above you still do not receive the email, please let us know your email address with gmail domain as it might be that the domain for your current registered email is not supported by our Customer Portal mailing system.

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